
Frequently Asked Questions
Yes. The FirstRide MTX350 is designed specifically for first-time riders, with smooth acceleration, stable tires, and a reliable hand-operated brake to help young riders stay in control.
The FirstRide MTX350 is recommended for riders 8–12 years old, depending on height, confidence, and riding experience.
The bike reaches a controlled top speed suitable for beginners, offering a real riding experience while remaining safe and manageable for young riders.
On a full charge, riders can enjoy approximately 30–40 minutes of riding time, depending on terrain and riding style.
Minor assembly is required, such as attaching handlebars. Most parents complete setup in 10–15 minutes with the included tools and instructions.
We offer free worldwide shipping.
Delivery typically takes 5–8 business days, and tracking is provided once your order ships.
Yes. Every FirstRide MTX350 includes a 1-Year Warranty and our 30-Day Money-Back Guarantee.